Frequently Asked Questions
Please check out the questions that are commonly asked by our customers. The answer you are looking for might already have been asked by our customers.
No, the entrance fee covers unlimited open play for the day. Keep in mind that play hours can be reduced when private parties are booked.
No, we require the children to be accompanied by parent or guardian that signed them in at all times.
Grip socks are mandatory for all children and adults entering the facility for safety and sanitary purposes. A pair of grip socks is given as part of the entrance fee.
No, outside food and drinks are not allowed unless it is for a booked birthday party. We do allow baby formula for infants.
All parents or guardians must sign a waiver before entry into our facility. Create an account with the guardian’s names and add the child participants. When arriving, you must have a legal form of identification. (driver’s license or government issued I.D.)